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EU Online dispute resolution

The EU Commission provides an online dispute resolution platform under the link ec.europa.eu/odr. This gives consumers the opportunity of initially resolving disputes in connection with their online order without involving a court of law.

Pursuant to Art. 14 (1) of Regulation (EU) No. 524/2013, the CUSTOMER can also contact SALZWELTEN for this purpose by emailing: shop@salzwelten.at.

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